Our Toolbox

Working with Capillary

We have a robust toolbox of meaningful approaches, successful techniques and unique models that can make all the difference to you discovering your true potential. Explore the variety of exclusive, progressive and specialized tools on this page and reach out to discuss which of these will be a good fit to help you develop and grow.

Change Enablement

At Capillary we recognize the need for clear change delivery of any restructuring and/or reshaping of the organization. We will use our own framework to achieve this, pulling on over 40 years of change management experience.


We know that making the difference within your organizational culture can take time. Individuals may need a little help along the way and Capillary offers coaching services to support you along your journey.

Culture Shape Analysis

Take a snapshot of your organizational culture and recognize the key elements that sustain it. Define where you want to be and visually reflect on the areas for growth.

Emotional Culture Deck (ECD)

We use the ECD to discover the emotions that fuel your culture and discover beyond these, how understanding the emotions you need and don’t can truly develop your organizational success.

Lego Serious Play (LSP)

We use a variety of LSP techniques to dig into the drivers, relationship and values that inform cultural success and alignment with your strategies and goals.

Diversity, Equity, Inclusion & Belonging

In today’s society a successful organization recognizes the strength a diverse workforce brings. Creating strategies to be inclusive and equitable retain and develop a workforce that can make a difference in the world and make everyone feel safe where they want to belong.

Leadership Development

At Capillary we recognize that culture is informed by leadership behaviours. We offer 180 and 360 degrees assessments, tools based around our leadership competency framework and opportunties to create development journeys in realizing leadership potential.

CARL Framework®

This Capillary framework was created as a simple approach to build key capacities for future change readiness and particularly disruptive and unplanned change. Testing through 2020 pandemic responses, its approach was validated and now becomes a foundational framework for this space.


This internationally acclaimed approach to understanding VUCA environments is a mainstay in helping organizations gain insight into the readiness for disruption. With a gamified approach, hands on activities and engaged facilitation, you can quickly understand where your vulnerabilities and strengths sit in your organization.

Systems & Process Improvement

When defining the systems and relationships for successful organizations, we deploy a range of tools and techniques that identify improvement opportunities and successfully implement them. We bring Operational Excellence, Lean, Six Sigma and Design Thinking to enrich our approach.

Change Fingerprint ®

Anyone familiar with the William Bridges model of transitioning knows every change begins with loss and how our brains process loss, or grieve, is unique to the individual. One hundred people can go through the same change and each one will experience it differently. It is as unique as our fingerprints.